Otok Rab
Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly when making a reservation or inquiry: name, email address, phone number, and any special requests or notes. We also collect basic usage data through analytics to improve our website.
2. How We Use Your Information
Your personal information is used solely to process your booking inquiries, communicate with you about your reservation, and improve our services. We do not use your data for automated decision-making.
3. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except as necessary to process your booking (e.g., our property management system) or as required by Croatian law.
4. Data Retention
We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Booking records may be retained for up to 5 years for legal and accounting purposes.
5. Your Rights
Under the EU General Data Protection Regulation (GDPR), you have the right to access, correct, or delete your personal data. You may also request a restriction of processing or object to how your data is used. To exercise these rights, contact us directly.
6. Cookies
Our website uses only essential cookies necessary for the website to function. We do not use tracking or advertising cookies.
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
8. Contact
For any privacy-related questions or to exercise your data rights, please contact us through the inquiry form on our website.